Concierge Support Service
Inclusion & Independence
In the past young people with a disability have needed to live in aged care as there aren’t other options – thankfully this is now changing. The rise of modern housing that supports inclusion and independence has seen an increase in housing options with both disability accommodation or group home supports available. These are often seen as an option for people that need a higher level of support or have a significant disability.
For those that require less support, additional occasional support or emergency assistance – a concierge model of supported independent living is a new option.
What is the Concierge model of support?
Concierge Supported Independent Living (SIL) allows the individual resident more control and choice over who provides assistance day to day support and also provides the 24-hour presence of on-call support workers (concierge staff) regardless of level of disability or individual support needs.
Residents have the option to choose specific times that they want to use their onsite concierge staff (within their NDIS Plan) and balance this with daily supports from preferred providers. Concierge staff and daily SIL staff can be from the same or different organisations – it is the individual’s choice. This enables residents to have control over who provides assistance with daily scheduled needs (eg meal preparation, personal care) as well as the concierge service providing:
On-call overnight support
Extra person support eg assistance with a hoist transfer
Day-to-day tasks if you choose to use the one provider rather than several
Concierge model housing is often in an apartment style property with staff located in a separate space within the same building.
Angelic Care work with you as you move in and adjust to your new home, making sure that you receive the outcomes that you are looking for including the type of staff that you want for your support or equipment and technology that can make for a seamless transition and an enjoyable new home.
About Angelic Care – Developing individual programs and goals for independent living
Development on the Gold Coast is booming, and with quality, well located housing now available that incorporates accessible design and technology, we can help you to receive personal support customised to your care needs, ensuring a better quality of life and increased independence outside of aged care facilities.
Angelic Care offer more than just a supported independent living solution, we take a holistic approach to each individuals care developing individual programs and goals for independent living. Our programs ensure that each individual has choice and freedom in their lives whilst receiving the assistance that they require when they need it – be it scheduled or unplanned assistance.
Our Concierge Support Service model is tailored to the individual – allowing for the individual support needs of each resident.
When you work with Angelic Care, your support plan is designed and led by YOU and the important people in your life – we make sure that you get the experience you want and the support that you need.
Taking the step to move into a Concierge Supported Independent Living property can be daunting. We are here to support you every step of the way. We will work with you to help you find a home and support staff that suit you and how you want to live your life
How We Work
Getting to know you is important to us. All services and goals are tailored to your interests and abilities. One of our friendly customer care managers will spend some time with you to understand your interests and abilities and together we work with you to design a program tailored to your needs on the days that you would like a weekly mow or a spring window clean. All of our contractors are highly experienced, insured and have bubbly hardworking can do it attitudes, to get in and get the job done!
With more then 30 years on the field experience in connecting allied supports and building personal care teams, we are here for you and or your loved ones.
We build highly trained teams for direct care and understand the high complex requirements to link you with the best professionals in the industry. We help you to achieve your life goals and learn new life skills.
Specialising in High Complex Care needs
What makes us different?
We offer services for adults and children throughout regional and metro Gold Coast down to Tweed South, Regional and metro Brisbane and surrounding areas, in their own homes, community settings and our Activity Bases. We have experienced, professional, friendly staff that are willing to go the extra mile.
Angelic Care offers flexible and responsive services enabling individuals and their families to dip in and out of different types of provisions as required to suit their fluctuating needs. Angelic Care can often provide services at short notice.